Customer Care Excellence: How to Create an Effective Customer Focus

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Material type: Text

TextPublication details: London Kogan Page 2011Edition: 6th edDescription: vii,278p.,ill.:23cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books, Booklets, Workbooks	TIA MTWARA MTWARA GENERAL COLLECTION	658.812 COO (Browse shelf(Opens below))	Available		50002078

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Previous	658.81 PAN Sales and Distribution Management	658.812 BLY Consumer Behaviour	658.812 BLY Consumer Behaviour	658.812 COO Customer Care Excellence: How to Create an Effective Customer Focus	658.812 COX Collaborative Customer Relationship Management	658.812 NEW 100 Practical Ways to Improve Customer Experience: Achieve end-to-end Customer Engagement in a Multichannel World	658.812 NEW 100 Practical Ways to Improve Customer Experience: Achieve end-to-end Customer Engagement in a Multichannel World	Next

Includes: References and Index

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