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Quality Management: Creating and Sustaining Organizational Effectiveness

By:

Summers, Donna C

Material type: Text

Text

TextPublication details: New Delhi Pearson Education 2009Description: xiv,574p.,ill.:23cmISBN:

978-81-203-3999-6

DDC classification:

2nd ed. 658.401 SUM

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Includes: Glossary and Index

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