Taylor, Shirley <br/><br/>
Model Business Letters, E-mails & Other Business Documents 

 - 6th ed. 
 - London  Pearson Education Ltd  2004 
 - xxii,497p.:ill.24cm 
<br/><br/> includes index and illustration 
<br/><br/><label>ISBN: </label>0-273-6752-9 
<br/><br/><label>Dewey Class. No.: </label>308.0666 TAY