TY  - BOOK
AU  - Taylor, Shirley
TI  - Model Business Letters, E-mails & Other Business Documents
SN  - 0-273-6752-9
U1  -  308.0666 TAY  
PY  - 2004///
CY  - London
PB  - Pearson Education Ltd
N1  - includes index and illustration
ER  -