TY  - BOOK
AU  -  Dorgan, Mark F 
TI  - Delivering the Customer Experience : Creating Attainable Dreams A Guide for Retail Teams
SN  - 978-0-9566904-0-1
U1  - 658.81  
PY  - 2010///
CY  - United Kingdom
PB  - Multiplier
N1  - Includes: Index
ER  -