Futrell, Charles M. <br/><br/>
Fundamentals of Selling: Customers for Life through Service 

 - 9th ed. 
 - Boston  McGraw-Hill  2006 
 - xxv,658p.:ill.col.,26cm 
<br/><br/> Includes Glossary and Index 
<br/><br/><label>ISBN: </label>0-07-296210-0 
<br/><br/><label>Dewey Class. No.: </label>658.85 FUT