K.RAMA MOHANA RAO <br/><br/>
SERVICE MARKETING SECOND EDITION 

 - INDIA  DORLING KINDERSLEY  2011 
<br/><br/> INCLUDES INDEX 
<br/><br/><label>ISBN: </label>978-81-317-3225-0 
<br/><br/><label>LC Class. No.: </label>658.8 RAO 
<br/><br/><label>Dewey Class. No.: </label>658.8 RAO