000 00525nam a22001937a 4500
999 _c2869
_d2869
005 20240108161517.0
008 220914b ||||| |||| 00| 0 eng d
020 _a978-1-285-42978-6
040 _cTIA Library
082 _a658.8 HOF
100 _aHoffman, Douglas. K.
245 _aServices Marketing: Concepts, Strategies, and Cases
250 _a5th ed.
260 _aBoston
_bCengage Learning
_c2017
300 _cxv, 458.: ill., 25cm
500 _aincludes: Index
700 _aBateson,John E.
942 _2ddc
_cBKS