| 000 | 00486nam a22001577a 4500 | ||
|---|---|---|---|
| 999 |
_c4765 _d4765 |
||
| 008 | 231114b ||||| |||| 00| 0 eng d | ||
| 020 | _a978-81-203-3999-6 | ||
| 040 | _cTIA Library | ||
| 082 |
_22nd ed. _a658.401 SUM |
||
| 100 | _aSummers, Donna C. | ||
| 245 | _aQuality Management: Creating and Sustaining Organizational Effectiveness | ||
| 260 |
_aNew Delhi _bPearson Education _c2009 |
||
| 300 | _axiv,574p.,ill.:23cm. | ||
| 500 | _aIncludes: Glossary and Index | ||
| 942 |
_2ddc _cBKS |
||