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Delighting Your Customers On a Shoestring: Delivering Excellent Customer Service Without Breaking the Bank

MBE AVRIL OWTON

Delighting Your Customers On a Shoestring: Delivering Excellent Customer Service Without Breaking the Bank - London Bloomsbury 2011 - ix,144p.ill.,19cm

ISBN: 978-1-4081-3992-9

LC Class. No.: 361.370683 MBE

Dewey Class. No.: 361.370683MBE,Lending shelf no 1

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