Services Marketing: Integrating Customer Focus Across the Firm (Record no. 656)
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000 -LEADER | |
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fixed length control field | 00583nam a22002177a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20220930121248.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 200127b ||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 978-007-108696-7 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | TIA Library |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 ZEI |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithml, Valarie A. |
245 ## - TITLE STATEMENT | |
Title | Services Marketing: Integrating Customer Focus Across the Firm |
250 ## - EDITION STATEMENT | |
Edition statement | 6th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York |
Name of publisher, distributor, etc. | McGraw-Hill |
Date of publication, distribution, etc. | 2013 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxvii, 642p., ill.:25cm. |
500 ## - GENERAL NOTE | |
General note | Includes Index |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Bitner, Mary Jo |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Gremler, Dwayne D. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books, Booklets, Workbooks |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Koha item type | Price effective from |
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Dewey Decimal Classification | TIA DAR ES SALAAM | TIA DAR ES SALAAM | GENERAL COLLECTION OLD LIBRARY | 01/27/2020 | 32000.00 | 658.8 ZEI | 00003678 | 01/27/2020 | Books, Booklets, Workbooks | ||||||
Dewey Decimal Classification | TIA DAR ES SALAAM | TIA DAR ES SALAAM | GENERAL COLLECTION OLD LIBRARY | 09/04/2020 | 32000.00 | 658.8 ZEI | 00003679 | 09/04/2020 | Books, Booklets, Workbooks | ||||||
Dewey Decimal Classification | TIA DAR ES SALAAM | TIA DAR ES SALAAM | GENERAL COLLECTION OLD LIBRARY | 09/30/2022 | 32000.00 | 658.8 ZEI | 00003629 | 09/30/2022 | Books, Booklets, Workbooks | 09/30/2022 | |||||
Dewey Decimal Classification | TIA KIGOMA | TIA KIGOMA | KIGOMA GENERAL COLLECTION | 03/28/2023 | 32000.00 | 658.8 ZEI | 40000809 | 03/28/2023 | Books, Booklets, Workbooks | 03/28/2023 | |||||
Dewey Decimal Classification | TIA KIGOMA | TIA KIGOMA | KIGOMA GENERAL COLLECTION | 03/28/2023 | 32000.00 | 658.8 ZEI | 40000810 | 03/28/2023 | Books, Booklets, Workbooks | 03/28/2023 | |||||
Dewey Decimal Classification | TIA MTWARA | TIA MTWARA | MTWARA GENERAL COLLECTION | 04/06/2023 | 32000.00 | 658.8 ZEI | 50002091 | 04/06/2023 | Books, Booklets, Workbooks | 04/06/2023 | |||||
Dewey Decimal Classification | TIA MTWARA | TIA MTWARA | MTWARA GENERAL COLLECTION | 04/06/2023 | 32000.00 | 658.8 ZEI | 50002087 | 04/06/2023 | Books, Booklets, Workbooks | 04/06/2023 | |||||
Dewey Decimal Classification | TIA MWANZA | TIA MWANZA | MWANZA GENERAL COLLECTION | 03/27/2023 | 32000.00 | 658.8 ZEI | 10001336 | 03/27/2023 | Books, Booklets, Workbooks | 03/27/2023 | |||||
Dewey Decimal Classification | TIA MWANZA | TIA MWANZA | MWANZA GENERAL COLLECTION | 03/27/2023 | 32000.00 | 658.8 ZEI | 10001337 | 03/27/2023 | Books, Booklets, Workbooks | 03/27/2023 | |||||
Dewey Decimal Classification | TIA SINGIDA | TIA SINGIDA | SINGIDA GENERAL COLLECTION | 11/30/2023 | 32000.00 | 658.8 ZEI | 30001228 | 11/30/2023 | Books, Booklets, Workbooks | 11/30/2023 | |||||
Dewey Decimal Classification | TIA SINGIDA | TIA SINGIDA | SINGIDA GENERAL COLLECTION | 11/30/2023 | 32000.00 | 658.8 ZEI | 30001229 | 11/30/2023 | Books, Booklets, Workbooks | 11/30/2023 |