Services Marketing: Integrating Customer Focus Across the Firm (Record no. 656)

MARC details
000 -LEADER
fixed length control field 00583nam a22002177a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220930121248.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-007-108696-7
040 ## - CATALOGING SOURCE
Transcribing agency TIA Library
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 ZEI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Zeithml, Valarie A.
245 ## - TITLE STATEMENT
Title Services Marketing: Integrating Customer Focus Across the Firm
250 ## - EDITION STATEMENT
Edition statement 6th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York
Name of publisher, distributor, etc. McGraw-Hill
Date of publication, distribution, etc. 2013
300 ## - PHYSICAL DESCRIPTION
Extent xxvii, 642p., ill.:25cm.
500 ## - GENERAL NOTE
General note Includes Index
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Bitner, Mary Jo
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Gremler, Dwayne D.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books, Booklets, Workbooks
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Koha item type Price effective from
    Dewey Decimal Classification     TIA DAR ES SALAAM TIA DAR ES SALAAM GENERAL COLLECTION OLD LIBRARY 01/27/2020 32000.00   658.8 ZEI 00003678 01/27/2020 Books, Booklets, Workbooks  
    Dewey Decimal Classification     TIA DAR ES SALAAM TIA DAR ES SALAAM GENERAL COLLECTION OLD LIBRARY 09/04/2020 32000.00   658.8 ZEI 00003679 09/04/2020 Books, Booklets, Workbooks  
    Dewey Decimal Classification     TIA DAR ES SALAAM TIA DAR ES SALAAM GENERAL COLLECTION OLD LIBRARY 09/30/2022 32000.00   658.8 ZEI 00003629 09/30/2022 Books, Booklets, Workbooks 09/30/2022
    Dewey Decimal Classification     TIA KIGOMA TIA KIGOMA KIGOMA GENERAL COLLECTION 03/28/2023 32000.00   658.8 ZEI 40000809 03/28/2023 Books, Booklets, Workbooks 03/28/2023
    Dewey Decimal Classification     TIA KIGOMA TIA KIGOMA KIGOMA GENERAL COLLECTION 03/28/2023 32000.00   658.8 ZEI 40000810 03/28/2023 Books, Booklets, Workbooks 03/28/2023
    Dewey Decimal Classification     TIA MTWARA TIA MTWARA MTWARA GENERAL COLLECTION 04/06/2023 32000.00   658.8 ZEI 50002091 04/06/2023 Books, Booklets, Workbooks 04/06/2023
    Dewey Decimal Classification     TIA MTWARA TIA MTWARA MTWARA GENERAL COLLECTION 04/06/2023 32000.00   658.8 ZEI 50002087 04/06/2023 Books, Booklets, Workbooks 04/06/2023
    Dewey Decimal Classification     TIA MWANZA TIA MWANZA MWANZA GENERAL COLLECTION 03/27/2023 32000.00   658.8 ZEI 10001336 03/27/2023 Books, Booklets, Workbooks 03/27/2023
    Dewey Decimal Classification     TIA MWANZA TIA MWANZA MWANZA GENERAL COLLECTION 03/27/2023 32000.00   658.8 ZEI 10001337 03/27/2023 Books, Booklets, Workbooks 03/27/2023
    Dewey Decimal Classification     TIA SINGIDA TIA SINGIDA SINGIDA GENERAL COLLECTION 11/30/2023 32000.00   658.8 ZEI 30001228 11/30/2023 Books, Booklets, Workbooks 11/30/2023
    Dewey Decimal Classification     TIA SINGIDA TIA SINGIDA SINGIDA GENERAL COLLECTION 11/30/2023 32000.00   658.8 ZEI 30001229 11/30/2023 Books, Booklets, Workbooks 11/30/2023

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