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	1.	Services Marketing: Integrating Customer Focus Across the Firm by Wilson, Alan (et al...) Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London McGraw-Hill 2021 Availability: Items available for loan: TIA DAR ES SALAAM (5)Call number: 658.8 WIL, ... TIA MBEYA (1)Call number: 658.8 WIL. TIA MTWARA (1)Call number: 658.8 WIL. TIA MWANZA (1)Call number: 658.8 WIL. TIA SINGIDA (2)Call number: 658.8 WIL, ... Place hold Add to cart (remove)
	2.	Services Marketing: Intergrating Customer Focus Across the Firm by Wilson, Alan Zeithaml, Valarie A Bitner, Mary J Gremler, Dwayne D Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw Hill Education 2016 Availability: Items available for loan: TIA DAR ES SALAAM (4)Call number: 658.8 WIL, ... TIA MTWARA (2)Call number: 658.8 WIL, ... TIA SINGIDA (1)Call number: 658.8 WIL. Place hold Add to cart (remove)
	3.	Services Marketing: Integrating Customer Focus Across the Firm by Zeithaml, valarie A Bitner, Mary Jo Pandit, Ajay Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw-Hill Company, Inc. 2013 Availability: Items available for loan: TIA KIGOMA (2)Call number: 658.8ZEI, ... Place hold Add to cart (remove)

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